After every major Middle Tennessee storm, the door-knockers arrive. Some are legitimate; many are “storm chasers” who sign up as many homes as they can and move on. Knowing the warning signs protects your home, your money, and your insurance claim.
Red flag #1: high-pressure, sign-today tactics
A reputable roofer gives you a written estimate and time to think. If someone insists you sign right now to “lock in” a price or a crew, walk away. Pressure is a sales tactic, not a roofing one.
Red flag #2: “we’ll waive your deductible” or “free roof”
Your deductible is your responsibility under your policy. A contractor who offers to eat it — or promises a guaranteed “free roof” — may be inflating the claim or cutting corners, and either can put you on the wrong side of your insurer. Honest insurance claim help documents real damage for a fair settlement; it does not promise to make your obligation disappear.
Red flag #3: no local roots
Ask where they are based and how long they have worked the area. Out-of-town crews that appear after a storm are often gone before the year is out — and so is your recourse if a problem shows up. A local roofer’s reputation is on the line in your community.
Red flag #4: large upfront payment
Be cautious of anyone demanding a big cash deposit before work begins. Reasonable scheduling deposits exist, but full payment upfront is a classic setup for a crew that never returns.
Red flag #5: no license, insurance, or written scope
Ask for proof of insurance and a detailed, written scope of work. Vague verbal promises and “trust me” pricing are how homeowners end up with unfinished or shoddy roofs.
How to choose well
- Get it in writing — scope, materials, and price.
- Verify they are local, licensed, and insured.
- Check that they document damage properly for your claim.
- Pick someone who will still be here next year.
We live and work in Middle Tennessee, document storm damage the way adjusters need to see it, and stand behind the work long after the claim closes. Whether you are in Murfreesboro, Hendersonville, or Lebanon, start with an honest free inspection — call (615) 300-6005.